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Can 9-1-1ELERTS be sent to my Personal Protection Network (PPN) through text messages?

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Yes, you can have text message 9-1-1ELERTS sent to your PPN. Your network of friends and family will always receive email messages, but a text message to their cell phones is also an option that they must opt into.

Written by Beckie Mostello

June 23rd, 2010 at 12:55 pm

Posted in FAQ

What is the most efficient way to set up 9-1-1ELERTS?

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We recommend that you program 9-1-1ELERTS in your cell phone’s contact list and assign a speed dial so that it would be easily accessed. For instance, you can enter 9-1-1ELERTS as “AAA” in your address book so that it would be the first contact listed or set a speed dial for this contact. We recommend the #9.

Written by Beckie Mostello

June 23rd, 2010 at 12:55 pm

Posted in FAQ

Is 9-1-1ELERTS like a social network?

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No. 9-1-1ELERTS is a friends and family notification system while simultaneously connecting you to 9-1-1.

The one exception is if 9-1-1ELERTS grants temporary access to law enforcement authorities in the event that a missing persons or police report needs to be created. This would occur if someone in your Personal Protection Network (PPN) notifies the authorities. 9-1-1ELERTS verifies the information with law enforcement and then they are granted access to your account.

Written by Beckie Mostello

June 23rd, 2010 at 12:54 pm

Posted in FAQ

How long are my 9-1-1ELERTS stored?

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Every 9-1-1ELERTS account has an ample amount of space to store your alerts indefinitely.

Written by Beckie Mostello

June 23rd, 2010 at 12:53 pm

Posted in FAQ

Can I delete alerts in my account?

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Yes. 9-1-1ELERTS allows you the ability to manage your private account in your Personal Security Journal by offering you the option to delete 9-1-1ELERTS. You are able to delete, edit, and download information in your account.

Written by Beckie Mostello

June 23rd, 2010 at 12:53 pm

Posted in FAQ

How do I label the 9-1-1ELERTS I sent?

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You will have the opportunity to edit or add this info at a later time in your 9-1-1ELERTS account. Keep in mind that 9-1-1ELERTS will automatically time stamp and date the 911ELERT when it is received.

Written by Beckie Mostello

June 23rd, 2010 at 12:52 pm

Posted in FAQ

How much does 9-1-1ELERTS cost?

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9-1-1ELERTS members choose the appropriate plan that works for them, either an individual, couples or family account. The Individual Plan is $17.88 annually or $1.49 per month. The Couples Plan is $14.88 annually per person or $1.24 each per month. The Family Plan is $11.88 per person or $0.99 each per month. All of our plans allow for email, text and voice message 9-1-1ELERTS to be sent to their Personal Protection Network (PPN), while simultaneously connecting you to 9-1-1.

Written by Beckie Mostello

June 23rd, 2010 at 12:52 pm

Posted in FAQ

If I chose texting to be my method of delivery for my 9-1-1ELERTS to be sent to my PPN, but then I don’t have any activity for that month, do I still have to pay the monthly fee?

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Yes, because the annual fee that you pay allows for unlimited text messages each month for your 9-1-1ELERTS, regardless of whether you use the service.

Written by Beckie Mostello

June 23rd, 2010 at 12:51 pm

Posted in FAQ

What are the different types of 9-1-1ELERTS accounts?

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We offer three plans: Individual, Couples and Family:

The Individual Plan is an account for a single user. 9-1-1ELERTS notifies the friends and family in the user’s Personal Protection Network (PPN) when they use 9-1-1ELERTS. The account file size is 10mb.

The Couples Plan is for two people, and offers two 9-1-1ELERTS individual accounts under one plan. Each account file size is 10mb. When a member uses 9-1-1ELERTS, we will send a 9-1-1ELERT to the friends and family in that member’s Personal Protection Network (PPN).

The Family Plan allows for 3 or more members of a family under one plan. Each family member receives an individual account with 10mb but it is all under one plan. When a family member uses 9-1-1ELERTS, we will send a 9-1-1ELERT to the friends and family in that member’s Personal Protection Network (PPN).

Written by Beckie Mostello

June 23rd, 2010 at 12:50 pm

Posted in FAQ

How do I sign up for a 9-1-1ELERTS account?

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Signing up is easy. Simply visit www.911ELERTS.com/plans to set up a plan that’s right for you.

Written by Beckie Mostello

June 23rd, 2010 at 12:31 pm

Posted in FAQ